Q1. What is your typical workflow for project carpet orders?
Typical steps: requirement brief → design development → lab dips/strike-off → sample approval → production → QC → packing → shipment.
Q2. What sampling options do you provide?
We can provide lab dips (color), strike-offs (pattern proof), and physical samples for approval before bulk production.
Q3. What is the typical lead time?
Lead time depends on product type, customization level, and quantity. Many project orders are produced after sample approval, with timelines confirmed per project.
Q4. What information do you need for an accurate quotation?
Key info includes area/quantity, application zones (guestroom/corridor/public), target performance standards, design files, preferred construction (broadloom or tiles), delivery destination, and required timeline.
Q5. Do you provide installation guidance or technical documentation?
Yes. We can provide technical sheets and installation recommendations to support contractors and help ensure correct on-site performance.